For one of our clients we are looking for a Business Analyst
- Align with key stakeholder, define and manage business focused processes and best practices for Customer Care and CRM related activities.
- Support the local PM and the development team in India, especially with clear definition of requirements.
- Flesh out business requirements into details (clarifications, stories, tasks) further so Tech teams can work on them.
- Note: A Salesforce architect will support the technical parts – but it is required that the BA knows the standard capabilities of the Salesforce Sales, Service and Marketing cloud.
- Managed key stakeholder to shape requirements and align on priorities.
- Knowledge of Salesforce Sales, Service and Marketing Cloud
- Self running, self motivated, team player
Duration: 15-20 days in Jan/Feb 2018