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Deskside Support - January 2019
München, BayernFor one of our clients we are looking for a Deskside Support
Activities:
Duration: 3 months+
Location: Munich
Activities:
- End User Desktop support through Global IT ticket system
- Workplace setup, including mounting monitors and docking stations
- Supporting AV / Conference rooms
- Support and manage mobile phones & inventory
- New Hire and PC refresh machine builds using MDT image system
- Conduct New Hire orientation training
- Asset administration and inventory: check / refurbish / reimage / proactive support assets
- Retire / e-waste old hardware
- NER monitoring and patching
- Supervising 3rd party vendors
- Procurement duties
- University degree or equivalent
- Must be a MS Windows expert with end user support experience
- 5+ years’ experience
- Positive Attitude
- Ability to solve complex problems
- Willingness to learn new things and willingness to learn from mistakes
- User application experience in a PC and mobile environment
- Good all round user support in an global office environment
- Be familiar with a ticketing system for user requests
- Fluent English speaker, German language a plus
- Have great personable skills and a good communicator
- Someone who is helpful with a can do attitude
- Always willing to learn new things and willing to learn from their mistakes
Duration: 3 months+
Location: Munich