For one of our clients we are looking for a Consultant MyWin10 Hypercare Delivery
Overview:
The MyWin10 project overall is part of the mydigitalworkplace initiative of the client, and the project will run until the end of 2019. The project is designed to create a user-centric digital workplace based on redesign of 5 key elements of the user experience: my devices, our collaboration, my data, our productivity and my work.
Tasks:
- Taking over organizational tasks in the hypercare phase of the mydigital Workplace Rollout
- Managing various activities using MS Office including Teams and Flow
- Organizing hypercare for end users in migration process
- Link to business processes and business partners
- Interface between end users and IT
Required skills:
- Degree in business administration or a comparable qualification
- Knowledge of IT
- Several years of professional experience in project management
- Strong user focus and ability to communicate clearly to a wide base of people
- Sound knowledge of MS Office
- Experience in Microsoft Teams, and Microsoft Flow
- Know-how in CRM tool nimble desirable
- Very good knowledge of German and English, spoken and written
Start: ASAP
Duration: 11 months+
Location: Düsseldorf (1 day/week remote)