For one of our customers we are looking for a Project Manager Customer Communications & Templates
Project:
The RAITT program is shaping the BSS landscape and operating model around improved customer experience, faster T2M and reduced TCO through the development and implementation of new modern product catalogs (U-630, U-631, U-632, U-633)
Tasks:
Definition and elaboration of the epics in the area of Customer Communications & Templates
Control of the backlog of epics, features and business user stories from the epics in the Customer Communications & Templates area
Trigger Epic releases by steering into internally defined release process
Control of the Epics approvals through the necessary approval processes according to a defined process model (Colca / Siga / People Guild Approvals) according to the criteria for the defined quality gates
Development for tribes/streams to participate in demo sessions during the design and development process, as well as requesting and evaluating feedback
Creation of Use / Test Cases for the Launch Readiness Test Phases (LRT) of the Customer Communications & Templates epics
Implementation of the Launch Readiness Test Phases
Definition of Go/No Go Criteria for Launch
Recording and Retesting of defects up to the final acceptance of milestones for the commercial launch
Must have Skills:
Project management
Customer Communication
Test Management
Business User Stories
Epics
Control
English
German
Nice to have Skills:
Testing
Development
Evaluation
IT Skills: Colca, Siga
Location: remote Start: ASAP Duration: 3 months++, planned till end of 2026