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Veeva CRM Analyst - June 2021

remote, remote

For one of our clients we are looking for a VEEVA CRM Business Analyst - IT Healthcare International Commercial & Core Franchises
  • You define processes, required data flows and governance processes for the APAC regional Veeva CRM solution.
  • Your in-depth Pharma CRM process knowledge combined with experience working closely with agile software development teams are key to design solutions and scalable operating models.
  • Define & document business processes and user requirements for our regional Veeva CRM platform and the respective ecosystem integrations (multi-channel marketing, compliance, data, reporting)
  • Leading requirements workshops and guide country roll-out teams
  • Support key business stakeholders as proxy product owner within SCRUM methodology (especially in translating requirements to detailed user stories and collaborating with the technical implementation team)
  • Define success & adoptions KPIs

Who you are:
  • In-depth knowledge of Veeva CRM solution including hands-on experience with regional template rollouts
  • Additional experience within the Marketing Sales Ecosystem (web content management, digital asset management, etc.) is helpful
  • Knowledge of agile implementation methods and common project tools (e.g. JIRA)
  • Attention to detail
  • Being proactive, taking action and anticipating opportunities
  • Communicating effectively orally and in writing in English language
  • B.Sc. in IT or similar
  • Willingness to travel
  • 4-6 years Veeva CRM and global or regional project experience
Start: ASAP
Duration: 6 months+
Location/Remote: Remote
Language: English

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