For one of our clients we are looking for a VEEVA CRM Business Analyst - IT Healthcare International Commercial & Core Franchises
 
Overview:

• You define processes, required data flows and governance processes for the APAC regional Veeva CRM solution.
• Your in-depth Pharma CRM process knowledge combined with experience working closely with agile software development teams are key to design solutions and scalable operating models.

Tasks:

• Define & document business processes and user requirements for our regional Veeva CRM platform and the respective ecosystem integrations (multi-channel marketing, compliance, data, reporting)
• Leading requirements workshops and guide country roll-out teams
• Support key business stakeholders as proxy product owner within SCRUM methodology (especially in translating requirements to detailed user stories and collaborating with the technical implementation team)
• Define success & adoptions KPIs

Who you are:

• In-depth knowledge of Veeva CRM solution including hands-on experience with regional template rollouts
• Additional experience within the Marketing Sales Ecosystem (web content management, digital asset management, etc.) is helpful
• Knowledge of agile implementation methods and common project tools (e.g. JIRA)
• Attention to detail
• Being proactive, taking action and anticipating opportunities
• Communicating effectively orally and in writing in English language
• B.Sc. in IT or similar
• Willingness to travel
• 4-6 years Veeva CRM and global or regional project experience

 
Start: ASAP
Duration: 6 months+
Location/Remote: Remote
Language: English