For one of our clients we are looking for a Data Analyst (AÜ)
Characteristics of the job:
Data analysis: Extraction, analysis and evaluation of quality-relevant data to identify causes and derive improvement measures; Development of models for the automated processing of large amounts of data
Potential analysis: Identification and evaluation of optimization potentials for the initiation of process and product improvements
Database: Confident handling of different database systems and analysis tools to carry out detailed evaluations and ad-hoc analyses
Visualization: Preparation and visualization of complex data in Power BI in a target group-oriented and understandable way
Quality: Increasing service quality through data-based decision-making aids and targeted measures
Professional qualifications:
Degree in statistics, mathematics, computer science or a comparable field
First practical experience in the field of customer service and/or telecommunications
First experience with BI tools, e.g. Power BI
Strong interest and enthusiasm for qualitative data analysis
Experience in data analysis and data modeling
Very good written and spoken German, knowledge of English is an advantage
Must haves:
Enthusiasm and interest in dealing with qualitative data analysis
Good analytical skills
What we offer:
A professional, needs-based induction
Continuous employee development
Independent work
A great team spirit with likeable colleagues
A healthy work-life balance
A modern location
Air-conditioned offices
Home office possible (currently 50% planned)
Flexitime frame
Free drinks for employees
Good transport connections
Free parking
Employee discounts through corporate benefits
Start: 01.09.2025 Type of contract: Arbeitnehmerüberlassungsvertrag Capacity: 40h/week Duration: planned till 31.12.2026 Location: 50% onsite, Teltow, 50% remote