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Consultant MyWin10 Hypercare Delivery - January 2019

Düsseldorf, NRW
For one of our clients we are looking for a Consultant MyWin10 Hypercare Delivery

Overview:
The MyWin10 project overall is part of the mydigitalworkplace initiative of the client, and the project will run until the end of 2019. The project is designed to create a user-centric digital workplace based on redesign of 5 key elements of the user experience: my devices, our collaboration, my data, our productivity and my work.

Tasks:
  • Taking over organizational tasks in the hypercare phase of the mydigital Workplace Rollout
  • Managing various activities using MS Office including Teams and Flow
  • Organizing hypercare for end users in migration process
  • Link to business processes and business partners
  • Interface between end users and IT

Required skills:
  • Degree in business administration or a comparable qualification
  • Knowledge of IT
  • Several years of professional experience in project management
  • Strong user focus and ability to communicate clearly to a wide base of people
  • Sound knowledge of MS Office
  • Experience in Microsoft Teams, and Microsoft Flow
  • Know-how in CRM tool nimble desirable
  • Very good knowledge of German and English, spoken and written
Start: ASAP
Duration: 11 months+
Location: Düsseldorf (1 day/week remote)
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