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Consultant Application Lifecycle management for SAP - June 2020

Düsseldorf/remote, NRW
For one of our clients we are looking for a Consultant Application Lifecycle management for the SAP Portfolio

Overview:
For one of our clients in the energy industry's SAP Application management team (GRC, BI, BO, Archiving, Service Management SNOW, SolMan, SAPonHANA) we are looking for a consultant.
The specific project tasks are mentioned below. The timeline for all is the same, by end of the year we would like to have the points finalised, so the aim is e.g. that the Roadmap in place, Applications transited to AM etc. Because most of the tasks are exploratory task, where the solution is not known in advance, we have to work with general terms, such as “Roadmap finalised, efficient Azure management in place etc.”.
Project startdate/ enddate = 2020 - 2023

Task Description:
  • Definition of Roadmap of ALM activities (Application lifecycle management (patching, version upgrades or even change of technology))
  • Collect suggestions from single application managers, consultation in discussion with Software suppliers about the intended technology roadmaps, talk to application architects about the company strategy – combine these inputs and provide a recommendation
  • Communication and presentation of the approved Roadmap to counterparts
  • Coordination in Service Transition of new solutions into SAP Run (ITIL based), built on following technologies:
    • SAC (SAP analytics Cloud)
    • HANA Studio
    • Analysis for Office
    • SAP GRC PC v12
    • SAP BO 4.2.
    • BI on HANA v7.5.
  • Handover from Projects to application managers. Consultant would be requested to coordinate both “sides”.
  • Coordination in review / improvement of Service Models in Service Now (SNOW), that includes result summary, status update, coordination of communication with stakeholders
  • Definition and integration of AM (Application Management) related KPIs into SAP areas.
  • The consultant has to collect existing information (available reporting, definitions in contracts, gaps identified by Application managers), evaluate, review or redefine the KPI definition and help with integration into the “daily job”. If a programming or development would be needed, technical teams would do the coding.
  • Presentation and moderation of outcomes of above mentioned to different stakeholders (GER, ENG, IT, Non-IT)
  • In most cases the consultant is expected to prepare the presentations and depending on the audience, present directly or would be presented by me or my deputy. In each case the client would do the approval of the presentation if needed
  • Consultation and Coordination in optimisation of Cloud (Azure) system management
  • Consultant should enable the communication and once defined, coordinate the improvement initiatives
Goals:
  • Control over costs, definition of system management tasks, clarification of responsibilities.
  • Collaboration with Near-shore & Off-shore partners. Main partners: CG in Poland, DXC in India – many technical teams are delivering their service remotely. These are on one side the source of the information, on the other side executing technical tasks resulting from the information provided. Collaboration stands mostly for Communication.

Additional info:
Initially work only remote - access to Hannover office currently not possible. Important: a) Request for 1 FTE, but less (min 0,5 FTE) also acceptable. b) A combination of 2 resources (in total 1 FTE) also acceptable. c) Due to COVID19 initially the work would be performed remotely. 5% travel will take place after 3-6 months to e.g Düsseldorf, Birmingham...
Good english and german language skills needed

Skills:
  • Must have: SAP Product Portfolio and MS Office / Office 365.
Nice to have:
  • Service Now; Deeper knowledge in at least one SAP solution; Azure DevOps

Start: 15.06.2020
Duration:6 months++
Location: Hannover/remote (after Covid resrictions end, 60% onsite, 40% remote possible)
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