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Project Manager - Salesforce instance implementation

München, Germany
For one of our clients in the telecom industry we’re looking for a freelance Project Manager for Salesforce instance implementation:
Project Description
Implementation of the Partner Management Transformation by the client as part of a company-wide transformation program RAITT. This includes the introduction of a new Saleforce instance to fulfill and consolidate all partner management processes as well as the integration with other boundary areas. 
Service Description
  • Effective project management and coordination of deliverables between client’s technical team, implementation partner, SW vendor, business stakeholders and RAITT program
  • Delivery of project management artifacts (project governance, work breakdown structure, project plan, project reports, dependency plan, risk & issue register, decision papers, management briefing documents)
  • Preparation and execution of steering board meetings
  • Effective management of escalations
  • Activity tracking, reviews, guidance to the project team
  • Scope management
  • Change management during the project period
  • Preparation and execution of requirements gathering, technical implementation and customer migrations

Required Skills /Experience
The consultant must have skills and experience in the following areas
  • Good knowledge in modern IT architecture (cloud infrastructure, micro-service orented architecture, etc.)
  • Experience with Salesforce
  • Good knowledge in IT systems for managing external partners of telecommunication providers
  • Knowledge of business processes regarding partner management
  • Good written and spoken German and English
  • 5 to 10 years of practical experience in technology and telecommunication transformation and/or digitalization projects
  • Business process understanding regarding partner management
  • Deep technical understanding with the ability to derive complex situation into management overviews
  • Problem-/issue solving ability with Risk- and Issue Management skills
  • Budget Management skills
  • Program Management skills
  • Project Team leading skills
  • Decision making ability including skillset for clear decision recommendations and impact analysis
  • Stakeholdermanagement
  • Presentation skills on each hierarchy level
  • Determined, structured and strong in implementation
  • Motivating and solution-oriented way of working
  • Communicative and empathic
  • Complexity affine, pro-active and flexible
  • Desire for agile and interdisciplinary cooperation
  • Good written and spoken German and English
Project start: ASAP
Project duration: 9+ months (expectation is ca. 12 months)
Project location: Remote


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