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Adobe Sign Product Owner

Remote, Remote
For one of our clients in the utilities industry we’re looking for a freelance Adobe Sign Product Owner:
Project description:
The project has the aim to remove the PKI token (used for singing, authentication and encryption) from the client. In order to achieve this the project needs to provide clear guidance to stakeholders and proper communication to end-users. As part of the replacement we need to manage technical dependencies, advertise existing replacing technologies and expand the capabilities for Adobe Sign. The project will support stakeholders to migrated their dependencies and solve them. Alongside with that we will develop and implement a long term archiving solution in order to stay compliant with regulatory requirements. To fulfill some remaining requirements we will implement also a small scale new PKI modern solution. Alongside the project implementation we will also continue to deliver smaller improvements to the PKI landscape until we can switch it off.
Task description:
  • Managing the Signature workstream within the project which includes:
  • Schedule planning with feedback data form project members
  • Identifying & assess required work packages in order to have an overview of the workstream objectives
  • Describe & assign tasks to the project team members. The client will provide an overview of the project team members
  • Identify & assess on own feedback workstream related risks and present them to the project management team
  • Track work packages against the plan and present deviations to the team and the project manager
  • Provide a weekly workstream status report to the project management team
  • Create a resource plan for upcoming tasks and regularly update it
  • For the workstream delivery, follow and adhere to all internal procedures and standards (Change Management, Service Enabling, FCRs/Automation, SNOW processes …)
  • Steer and consult the external Supplier Adobe Professional Support team (on Basis with feedback of team members and business stakeholders & own assessment of required input from previous points)
  • Setup a structure & plan to deliver the PDF Form migration for HR, Accounting and other stakeholders. Other Stakeholders are not yet identified. Major objective here is to provide a structure and later on also providing professional consultancy regarding the migration.
    If this is setup, keep the structure & plan up to date and present deviations to the project manager
  • Providing a First Point of Contact for HR and Accounting for all project related questions in regards to electronic signature
  • Manage that all questions from Stakeholders get answered and distribute them towards IT Security, Legal, Data Protection and other stakeholders in order that they get answered
  • Identifying long term improvement opportunities for the Adobe Sign solution with feedback of the application owner and business owner
  • Create communication plans for end users in our organization and regularly communicate these (Based again on feedback from project team and demand from users). The communication has to be signed off before it gets sent out.

    Specifically for the Signature Workstream this is the dedicated scope (in more detail compared to the overall project description):
  • Steer that the PDF Form Migration takes place until end of 2022
  • Enhancing Adobe Sign
  • Implementing Bank ID & Intesi with advanced electronic signatures
  • Enabling Adobe Sign for all users
  • Rollout the solution with a proper training for all users (Inc. Training sessions, training material and distribution)
  • Keeping key stakeholders close in order to reach user acceptance and satisfaction
  • Implementing Office PlugIn’s
  • Change user base from UPN to E-Mail address
  • Implement the Adobe Sign SandBox
  • Request GoLive approvals from IT Security, Works Council, Data Protection
  • Good Stakeholder Management
  • Fluent English and German in speaking & writing
  • Well organized & structured way of working Reliable to work independent and very important to be pro-active
  • No Adobe Sign expert required, but technical understanding would be highly appreciated

Project start: ASAP
Project duration: 3+ months
Project location: Remote
Project capacity: 20 hrs./week

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